Shipping costs are based on weight, size, and destination, and are calculated at checkout.
All packages are shipped via USPS. Once your item ships, you will receive a notification via e-mail with tracking information. Shipping delays may occur. Unfortunately, this is out of my control. Additionally, once the items are out of my hands, the packages are in the control of the shipping carrier and responsibility transfers to the buyer.
I do not accept returns or offer exchanges or refunds. Please don't hesitate to message me with any questions or concerns about your order, and we will work together to make it right.
If you have any questions about products or materials, please send me a message before you order. I will more than happy to send you more information.
Sheepish Stitches is under no circumstances responsible for any lost or stolen packages. In the event that your package is lost during transit, please contact the shipping carrier. Lost package claims are the responsibility of the buyer and can be filed via usps.com. I recommend having your order shipped via USPS Priority Mail. Packages shipped USPS Priority include insurance up to $50.